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Author Topic: Why Are My Latest Uploaded Images Discounted?  (Read 3256 times)
pmstephens
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« on: February 16, 2007, 08:38:26 pm »

My last nine images uploaded are listed at $1.00 each, but all previous image are listed as $2.00 each.  Can someone explain this to me?
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dpw-shane
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« Reply #1 on: February 16, 2007, 09:57:46 pm »

This is just a guess but are they smaller in size? According to the update list Ruben and team are working on selling photo's that are ready sized for the web. If your new uploads are small in resolution it may have something to do with that.
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pmstephens
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« Reply #2 on: February 17, 2007, 03:43:42 am »

This is just a guess but are they smaller in size? According to the update list Ruben and team are working on selling photo's that are ready sized for the web. If your new uploads are small in resolution it may have something to do with that.

No, they are all 300dpi, though some may have been cropped a little.  I have posted these same images to other sites that require images to be at least 4 megapixels, so size should not be an issue here.
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Ann
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« Reply #3 on: February 26, 2007, 06:58:10 pm »

Hi

I see that the problem is in your phototgrapher area and not on the public site. I think the problem occured while we converted the price to credits instead of dollars.
I will tell the technical guys to look into this.

Ann
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Ruben
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« Reply #4 on: February 26, 2007, 07:35:54 pm »

We are indeed working on fixing this problem right now.
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Ruben
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dpw-shane
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« Reply #5 on: June 16, 2007, 09:50:08 am »

Ruben, this problem seems to have affected my latest uploads. I have recently uploaded 4 files (still pending at the moment) and three of them are listed in my photographers area as $1.00 while the fourth is saying the normal $2.00
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Ruben
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« Reply #6 on: June 27, 2007, 12:47:08 am »

I hope everything is working fine now Shane.

Ruben
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Ruben
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dpw-shane
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« Reply #7 on: July 02, 2007, 12:09:34 am »

Ruben,

Unfortunately it's still showing the same but only when I log into the photographers area. The files are Chives I, Chives II and Chives IV. They are fine when viewing my portfolio but when logged in they show $1.00 whereas all my other photo's show $2.00

Shane
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Ruben
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« Reply #8 on: July 02, 2007, 12:34:20 pm »

thanks, going to look into it right away.


Ruben
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Ruben
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